Privacy Policy

“We”, “our”, “us” means Efficient Home Solutions, “visitor” or “customer” means the individual or organisation that has chosen this website's services from Efficient Home Solutions to obtain online information and quotes from our free consumer matching service. “Partner/s” or “Local Suppliers” means the pre-vetted local companies who will provide the actual quotation for the product and service type requested.

Introduction

Protecting your privacy is important to us, so we will only ever use your personal information for receiving comparison quotations that you have requested and consented to as outlined in our privacy policy.

This privacy statement explains how “we” collect, store, and use the information that you have chosen and agreed to provide.

What Personal Data We Collect and How We Use It

We are an online consumer matching service, matching you with local suppliers in your geographical location who will provide you with comparison quotations for the product or service type requested in your online enquiry.

Once you have consented and submitted your personal enquiry details to our website, you will receive a short telephone call from us to verify your details. Once your personal information and consent permission has also been telephone verified, we will then pass your details to our local partner/s within your local geographical area.

Our partner/s will then contact you using the personal contact details that you have provided us for your comparison quotation request. Each supplier will then provide you with their individual comparison quotation. This process may involve a free and no-obligation home survey at the address provided to also be carried out by our partner/s.

How We Use Your Online Enquiry Personal Data

Any information contained in any online enquiry you submit to us may be processed and supplied to our partner/s once telephone verified. The enquiry data you submit to us may only be processed for matching your requested product and service type with our partners to provide you with a free no-obligation comparison quotation. This may include our partner(s):

• Leads 2 Trade https://leads2trade.co.uk/privacy-policy/

The data that we may process includes First Name, Last Name, e-Mail Address, Telephone Number(s) (Mobile and Landline), and full postal address, including postcode. This data is either submitted via our website or may be collected during telephone verification.

All data submitted will only ever be processed for the purpose required to use our consumer matching service and for you to obtain comparison quotations from our partner/s. Any other purpose, such as direct marketing, would require your separate explicit consent to us or our partner/s.

Your Rights

We have summarised the rights that you have under the EU GDPR data protection law:

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to complain to a supervisory authority
• The right to withdraw consent

Contact Us

You can contact us:

Email: ash@efficienthomesolutions.co.uk
Address: Poseidon House, Neptune Park, Plymouth, England, PL4 0SJ

Data Protection Officer

Our data protection officer can be contacted via e-mail at ash@efficienthomesolutions.co.uk or by post to the above address, ATTN DPO.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.